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This initiative is intended to address healthcare disparities among Latino children in Baltimore by increasing engagement of limited English proficiency (LEP) Latino parents in primary healthcare. Specifically, we are looking at whether using in-person and technology-based support interventions during a child's first year improves child health outcomes in comparison with usual care.
The intervention consists of in-person teaching, video presentations, and an SMS-based platform focused on increasing LEP Latino parents' skills, knowledge, and confidence in accessing and using the healthcare system. Powered by emocha®, the SMS platform links parents with healthcare by sending prompts for filling medical prescriptions, scheduling group meetings, sending reminders of immunization schedules and health insurance renewals, and providing information about child health and development tailored for specific stages of life. The platform will also collect data for assessing healthcare engagement-promoting behaviors that support linkage to care.